A Ticket Vending Machine is available on Platform One.
Customer Help Points
On both platforms
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday – 07:00 to 18:00
Wednesday – 07:00 to 18:00
Thursday – 07:00 to 18:00
Friday – 07:00 to 19:00
Saturday – 08:00 to 15:00
Sunday – Closed
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Step Free Access, Wheelchairs Available
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Droitwich Spa is accredited by the Secure Station Scheme**
The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.