If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Accessible Ticket Machines
On Platform One (London direction).
Customer Help Points
Impaired Mobility Set Down
Marked taxi stopping bay
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:35 to 00:09
Saturday – 06:20 to 00:08
Sunday – 09:20 to 23:51
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
Step Free Access
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.