Diss Station

Live times and facilities information for Diss Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards London) - In between the entrances to Coffee Link and the male toilets, fixed to the platform-facing wall of the station building
  - Platform 2 (for trains towards Norwich) - Next to the ticket machine and the waiting room, fixed to the platform-facing wall of the station building
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:00 to 22:15 Saturday – 05:00 to 22:15 Sunday – 07:00 to 22:15
  Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using one of the two Help Points at this station
- Step Free Access
  
  This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.
  This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955
  Assistance meeting point is the ticket office.
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:05 to 19:25 Saturday – 07:15 to 15:20 Sunday – 09:00 to 18:25
Getting to / from the station
- Car Park
  Station Car Park - 326 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location:
  There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail replacement bus services pick up and drop off in the station car park.
- This station does not offer
  
  Bus Services, Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  
  The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
- WiFi
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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Diss

Diss Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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On Sunday 29th June, there will be short notice changes to our services. Click here to view the timetables & travel advice for affected ticket holders. Please check before you travel.

Diss

Diss Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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