Accessible ticket machines are located at the station entrance by the ticket office.
Customer Help Points
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting Point - booking office main concourse. Please notify a member of staff.
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:00 to 00:00
Saturday – 05:00 to 00:00
Sunday – 07:00 to 23:00
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Step Free Access
The Foxhall car park is inaccessible as access is via steps and foot bridge only, East car park is step free and accessible.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Monday to Friday – 08:00 to 19:00
Saturday – 09:00 to 17:00
Sunday – 10:00 to 16:30
The Ladies and Gentleman's toilets are located on Platform 2. The accessible toilet is located on Platform 3.
National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.