All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Customer Help Points
Impaired Mobility Set Down
Yes but not designated as accessible.
Ramp For Train Access
Staff Help Available
Monday to Friday – 06:25 to 18:50
Saturday – 06:55 to 14:20
Sunday – 07:55 to 15:50
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Step Free Access
This is a Category B3 station: Step free access to the Booking Office and platform 1 (southbound towards London). However platform 2 (northbound towards Hertford North) is not step free.
Assistance Meeting Point is ticket office.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
This station does not offer
Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available