A Ticket Vending Machine is available in the Booking Hall.
Customer Help Points
Impaired Mobility Set Down
At both station entrances
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 06:00 to 22:45
Saturday – 06:00 to 22:45
Sunday – 10:00 to 17:00
This station is not staffed at all times, when this station is unstaffed we
can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other
assistance requests, (you can book further in
advance if you wish).
Please contact London Midland Assisted Travel on 0800 092 4260
Step Free Access
Step-free access to all station locations and facilities.
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Coleshill Parkway Station is accredited by the Secure
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Friday 06:00-22:45, Saturday 06:00-22:45 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.