Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
Help points can be found at the following location(s):
Fixed to the wall of the station building that faces on to the concourse, near the customer toilets
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:15 to 18:00
Saturday – 05:15 to 18:00
Sunday – 07:15 to 16:30
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By speaking with a member of station staff
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Step Free Access
This station has step free access to all platforms.
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map
Station Car Park - 49 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
Cycle Storage Sheltered
Rail Replacement Services
Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station.
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Monday to Friday – 09:00 to 17:00
The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: