Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
Help points can be found at the following location(s):
On the single platform between two of the three benches, fixed to the grey post beneath the customer information screens
Ramp For Train Access
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Access
This station has step free access to the single platform for trains towards both Marks Tey and Sudbury, but access is via a slope which is quite steep. As the station is not staffed, wheelchair users may wish to consider bringing a companion along to assist them getting to or from the platform.