There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Step Free Access
Platform 1 (to Wrexham) is accessible from the station car park. Platform 2 (to Bidston) is accessible from Platform 1 via a shallow ramp, barrow crossing over the railway and up a shallow ramp. Alternatively, the station can be accessed via a pathway off Little Mountain Road onto Platform 2, with Platform 1 then accessible via the barrow crossing.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Customer Help Points, National Key Toilets, Ramp For Train Access, Wheelchairs Available