Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Impaired Mobility Set Down
National Key Toilets
The National key toilets are located on Platform 3 and 4; these toilets are operated by a radar key.
Ramp For Train Access
Staff Help Available
Staff are available to assist from the first to last train.
Step Free Access
Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
Staff ramp assistance is always available
Accessible seating is available on platforms 3&4.
Wheelchairs are available from first to last train.