AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
  
  Help point available on platform 1.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:45 to 19:10 Saturday – 05:45 to 13:05 Sunday – 07:45 to 15:30
  Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Step Free Access
  
  -
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:45 to 19:10 Saturday – 05:45 to 13:05 Sunday – 07:45 to 15:30
Getting to / from the station
- Bus Services
  
  Braintree is a PlusBus location click here to see the PlusBus map.
  
  There are regular express bus services from outside the station to Stansted Airport
- Car Park
  Station Car Park - 26 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  
  Storage location: Within station, forecourt and car park
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Substitute bus services stop at bus stop in the turning circle
- Taxi Rank
  
  Taxi rank outside station entrance
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  The National key toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.
- WiFi
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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Time

Platform

Operator

Seat availability

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Important – We are pleased to confirm that following thorough checks by Hitachi on the Hull Trains Fleet of Class 800 series trains, all our services have now resumed as normal. Please wear a face covering and find out how we are keeping you safe on board our services here.

Important – We are pleased to confirm that following thorough checks by Hitachi on the Hull Trains Fleet of Class 800 series trains, all our services have now resumed as normal. Please wear a face covering and find out how we are keeping you safe on board our services here.

Braintree

Braintree Station

AT A GLANCE

STATION DETAILS

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION