There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Step Free Access
While step-free, the entrance to Platform 1 (to Chester) nearest the parking area is via a gate which opens outwards. Step-free access is also possible via another gate directly from the lane to the eastern end of Platform 1 adjacent to the barrow crossing over the railway, which also opens outwards.
Platform 2 (to Holyhead) is accessible via the barrow crossing. Wheelchair or scooter-users may require help to access the station.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Customer Help Points, National Key Toilets, Wheelchairs Available