Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Accessible Ticket Machines
Impaired Mobility Set Down
National Key Toilets
The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
Ramp For Train Access
Staff Help Available
Monday to Friday – 06:00 to 22:45
Saturday – 06:00 to 22:45
Sunday – 09:00 to 22:45
Step Free Access
Lift available from station forecourt to platforms 1 & 2.
RNIB Map for all located just to the left of the station entry doors
This station does not offer
Accessible Public Telephones, Accessible Taxis, Customer Help Points
Information to plan your onward journey is available in a printable format
Council Car Park - 124 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
Within car park
Rail Replacement Services
Rail Replacement Coaches leave from the front of the station.
Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
Monday to Friday – 09:00 to 16:00
The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request.