Pick-up possible in forecourt. Access to both Platforms via ramp.
Ramp For Train Access
Staff Help Available
Monday – 07:00 to 13:00
Tuesday – 07:00 to 13:00
Wednesday – 07:00 to 13:00
Thursday – 07:00 to 13:00
Friday – 07:00 to 13:00
Saturday – 08:00 to 16:00
Sunday – 10:00 to 13:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Step Free Access
Access to both platforms via ramp. Step free route between Platforms is 210m, via public subway with ramps. Alternative route between Platforms via footbridge with 39 steps up from Platform 1 and 44 down. Booking Hall is off Platform 1. 3 accessible parking bays in forecourt.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, National Key Toilets, Wheelchairs Available