A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.
Customer Help Points
Staff Help Available
Monday – 06:00 to 14:00
Tuesday – 06:00 to 19:40
Wednesday – 06:00 to 19:40
Thursday – 06:00 to 19:40
Friday – 06:00 to 19:40
Saturday – 08:00 to 14:45
Sunday – 10:00 to 16:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact London Northwestern Railway Passenger Assist team on: 0800 0248997
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Step Free Access, Wheelchairs Available
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Apsley station is accredited under the secure station scheme**
The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.