Monday – 07:00 to 16:00
Tuesday – 07:00 to 16:00
Wednesday – 07:00 to 16:00
Thursday – 07:00 to 16:00
Friday – 07:00 to 18:00
Saturday – 08:00 to 16:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking
assistance 24 hours in advance for this and all other assistance requests, (you
can book further in advance if you wish).
Midlands Railway Passenger
Assist team on: 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Step Free Access
Please note that lifts are available at this station between the booking hall and the car park and between the booking hall and the island platform.
Alternatively, there are 34 steps from booking hall down to island platform. Direct access from car park to booking hall is via 40 steps. Direct access to car park from booking hall is locked after 8pm. Pick-up in car park only. CCTV car park only. Large stepping distance on Birmingham platform.
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available