Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen
Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building
Ramp For Train Access
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Step Free Access
There is step free access from the carpark to Platform 2 (for trains towards Great Yarmouth) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath from Reedham Road, although it is approximately 250 metres from the roadside to the platform.
This station is a category B3 according to ORR station classification system.
Station Car Park - 24 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).
Cycle Storage Sheltered
Rail Replacement Services
Rail replacement bus services pick up and drop off in Norwich Road, in front of the Police Station.