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Your feedback is extremely important to us, so whether you thought your journey with Hull Trains was excellent, or whether you feel there are areas which could be improved, we want to hear from you.
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SETTING HIGH STANDARDS

Hull Trains Paragon logo on the side of the train

Passenger Assist

Find out more about Passenger Assist, the national booking system that operates across the whole National Rail network.

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Hull Trains Paragon travelling by Humber Bridge

How Are We Performing?

At Hull Trains we are dedicated to providing you with the best possible rail service. Our commitment to our customers is our main priority.

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Hull Trains Paragon seating in standard class

The Passengers' Charter

Find out about our safety, performance and customer care standards in our Passengers' Charter. We work with the Rail Ombudsman, Transport Focus and London TravelWatch each year.

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CHEAP TICKET ALERTS

Hull Trains services are now open until:
  • 21 October 2022 Weekdays
  • 22 October 2022 Saturdays
  • 23 October 2022 Sundays
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