TALK TO US

Your feedback is extremely important to us, so whether you thought your journey with Hull Trains was excellent, or whether you feel there are areas which could be improved, we want to hear from you.
Simply click on the button below. 

SETTING HIGH STANDARDS

Passenger Assist

Find out more about Passenger Assist, the national booking system that operates across the whole National Rail network.

Find Out More

How Are We Performing?

At Hull Trains we are dedicated to providing you with the best possible rail service. Our commitment to our customers is our main priority.

Find Out More

The Passengers' Charter

Find out about our safety, performance and customer care standards in our Passengers' Charter. We work with the Rail Ombudsman, Transport Focus and London TravelWatch each year.

Download the Charter

NEWSLETTER SIGN UP

This is not valid email address Hull Trains Privacy Policy

CHEAP TICKET ALERTS

  • 12 July 2021 Weekdays
  • 10 July 2021 Saturdays
  • 11 July 2021 Sundays
J J J F M A A S O N D M