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Cookies Policy

How we use cookies

Cookies are information that we may store on your computer to enable our server to collect  information from your web browser. Cookies don't identify the individual user, just the computer used.

On most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive an alert before a cookie is stored. If you want to know how to do this please look at the help menu on your web browser and follow the guide. However, please note that switching off cookies will mean that you may not be able to use certain features on our Website.

If you'd like to know more about the use of cookies and on how to switch off cookies have a look at the below links or

Further information on the cookies used within of our site can be found in the table below. This table was updated on May 24th 2018. 




Expiry Date/Other Information





This session cookie identifies the user to the website using a unique randomly generated id. Once the user leaves the website the session ends.







This cookie stores a unique token that can be used across the website to enable personalisation.


Session or 1st Jan 2100 if the user selects: "Remember me"




A unique token that can be used by web pages not included inside the online booking engine to enable the personalisation of those web pages. Is only present when the user is logged in.





This cookie indicates whether a user is logged in or not as well as storing items from the shopping basket.






This cookie is a unique randomly generated id that links the website users' actions across their website visits (sessions). Primarily this is used for fraud detection although it is also used for analytics.






Used by SSL this randomly generated ID allows session validation in the secure areas of the website. Purchases cannot be made without this cookie.



(Strictly necessary cookies)


A token generated by the webserver that powers the website this value is used to recognise the user and link their session data to their website usage. The website cannot function without this cookie.





These cookies allow us to run online surveys. This cookie is set to let Hotjar know whether that visitor is included in the survey sample.






1 year

Web Trends



Allows us to track website usage and general user behaviour. This cookies stores the date and time the cookie was created, the last visit, and the start of the most recent session.

10 years

Google Analytics






These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.


This cookie enables us to compile reports and to help improve the site.


The data is collected in an anonymous form.

_utma = 2years

_utmb = 30minutes

_utmc = Not Set

_utmz = 6 months    


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