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Hull Trains recognises the need for this website to be accessible to all. We have implemented a number of features to make this website easy to use, especially for users with disabilities.

The site has been designed to adhere to best practice by following W3C standards. Pages have been built to comply with a minimum standard of WCAG 2.0 single 'A' guidelines. Wherever possible we aim to extend this to 'AA' 

Accessibility features on this website

The following features improve navigation for text only browsers, screen reader users, and users of keyboard navigation.

Style Sheets

This site uses Cascading Style Sheets (CSS) for visual layout. If your browser supports it, style sheets can be disabled or over-ridden to customise the appearance of the website, to your preference.

Font Sizes

Text size can be increased or decreased in your browser by following these steps:

Microsoft Internet Explorer:

  • Choose the drop down menu at the top of the window of the browser marked "view"
  • A list of options will appear in the drop down menu, choose "text size"
  • Next another drop down menu should appear with options including "small", "medium", "large", "largest"
  • Select "largest".

Mozilla Firefox

  • Hold down the Ctrl button on your keyboard and press the plus (+) key 
  • You will find that this will enlarge the text, to enlarge again repeat the procedure 
  • Keep repeating until the text is enlarged to your requirements If you need to make the text smaller press Ctrl on your keyboard and the minus ( - ) key

Apple Safari:

  • Hold down the Apple Key and press the (+) key 
  • You will find that this will enlarge the text, to enlarge again repeat the procedure
  • Keep repeating until the text is enlarged to your requirements 
  • If you need to make the text smaller press the Apple Key on your keyboard and press the (-) key

Google Chrome:

  • Click the 'Customise and Control' spanner symbol in the top right hand corner (Alt + E).
  • Select 'Settings' ('Preferences' on Mac and Linux)
  • Click on 'Under the Bonnet' and customise your fonts and font size in the 'Web Content' section


We have worked hard to ensure that our links are meaningful, and some links are explained in greater detail by using a title attribute.


JavaScript is used on the site to improve usability. All pages and processes are still accessible and usable if JavaScript is disabled or unavailable.


This website is built to XHTML 1.0 and CSS 1.0 / 2.0 standards fully comply with the Web Content Accessibility Guidelines (WCAG) developed by W3C. These guidelines enjoy wide government and media support.
This website will function and look as intended in browsers that support these standards.

Standards Compliance

Our pages aim to conform to Level A compliance as specified by the Web Content Accessibility Guidelines. This standard is endorsed by the Royal National Institute for the Blind (RNIB) and the Disability Rights Commission (

Our pages use valid XHTML and CSS. To ensure code quality and that standards are maintained we are committed to checking this on a regular basis.

Questions or Feedback

Please Contact Us if you have any questions or comments regarding accessibility on this website.

Journey Planning and Retail Site:

Our Journey Planning and retail partner ATOS is built to their own accessibility standards


Our focus is on making the user experience for all users (of varying levels of ability) a practical and easy one - this can at times mean considering not only the technical coding standards, but also the rational information and process flows within the site, and can on occasion require deviation from published standards. Our policy, wherever feasible, is to offer the same functionality and experience to all users, and avoid the need for a 'text only' version of the site.

We employ within our design team an expert on web accessibility, and regularly liaise with recognised bodies such as AbilityNet and RNIB.

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