First Hull Trains were established in the year 2000, with our maiden voyage taking place on 25th September that year.
Having initially started out with just three daily services, we now offer our customers seven weekday and five weekend services. Passenger numbers have steadily increased too, and we welcomed 735,358 people on board in 2012.
As one of the smaller scale UK train operators, we aim to offer a personal touch that our competitors can’t – from getting to know our most regular customers to making sure that everyone on board enjoys the most comfortable journey possible.
Our passengers certainly notice the difference, and we achieved an industry-leading record of 95% customer satisfaction in a recent national passenger survey.
With a dynamic team comprising a number of long-serving staff members who’ve been with us from the very beginning, we are proud to be one of the best and most customer-focused long-distance train operators in the UK.
- Direct service between Hull and London
- Cafe Bar
- First Class carriage
- Free WiFi
- Complimentary Magazine
- Passenger Assist
- 2 for 1 Offers
Climb aboard one of our direct services between Hull and London and our friendly and reliable staff will be on hand to ensure that your journey’s pleasurable and relaxing.
The Retreat Café Bar (located in Coach B) offers a range of hot and cold sandwiches, drinks and treats with a number of meal deal options and daily specials available.
Passengers in our First Class carriage can enjoy complimentary food and drinks.
Our free WiFi service means you can easily catch up on emails or browse the web during your time on board.
If you’d like something to read, pick up our complimentary magazine where you’ll find plenty of inspiration on things to do and places to visit, as well as entertaining features and the latest news from us.
There’s plenty of space to stow your luggage on board (please note that bicycles can also be accommodated but should be booked in advance).
If you think you will require extra assistance while travelling with us, then our dedicated Passenger Assist service can be arranged for any of the stations towhich we travel.
You can purchase your First Hull Trains tickets by telephone, via the website or on our mobile app, and you won’t be charged any booking fees or credit card fees.
As part of our commitment to making travelling as easy as possible, passengers are also now able to purchase pre-loaded Oyster Cards and Day Travel Cards on board.
Be sure to also pick up one of 2 for 1 booklets to get reduced entry to participating attractions!